TERMS OF SALES

These conditions of sale are concluded on the one hand by Toshiko AKAHORI BESIAT, the creator of Atelier AKKA (hereinafter referred to as the seller) and on the other hand, by any natural or legal person referred to below as the buyer wishing to proceed. to a purchase via the site www.toshikoakahori.com

Vendor identification
Toshiko AKAHORI BESIAT
Siret number: 829 689 868 00042

Headquarters: 23 Boulevard Louis Blanc 34000 Montpellier (France).
phone: +33 (0) 6 82 69 63 06
Email: info@toshikoakahori.com

VAT not applicable, art. 293 B of the CGI.

1. Object :

The general conditions of sale described below detail the rights and obligations of the seller and his client. The conditions applicable to any purchase made through the merchant site www.toshikoakahori.com whether the buyer is professional or consumer.

The acquisition of a good through this site implies unreserved acceptance by the purchaser of these conditions of sale.

The seller reserves the right to be able to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on www.toshikoakahori.com on the date of the order placed by the buyer.

2) Products:

The products offered are those which appear in the catalog published on the site www.toshikoakahori.com within the limits of available stocks.

The characteristics of the products offered for sale are presented on the product sheets.

The photographs are as faithful as possible but cannot ensure a perfect similarity with the product offered, in particular with regard to the colors which may vary from one computer screen to another.

The seller cannot be held liable if errors occur.

3) Price:

The prices appearing on the site are prices in euros all taxes included, excluding shipping costs.

The seller grants himself the right to modify his prices at any time, it being understood however that the price appearing on the site on the day of the order will be the only one applicable to the buyer.

The shipping costs are the responsibility of the buyer and are specified when ordering in the store.

The seller is subject to the micro-enterprises regime and VAT is not applicable.

4) Orders:

The confirmation of the order implies acceptance of these conditions of sale, the recognition of having full knowledge of them and the waiver of its own conditions of purchase or other conditions.

All the data provided and the recorded confirmation will constitute proof of the transaction. Confirmation will be worth signing and acceptance of transactions.

The seller will communicate by email confirmation of the recorded order.

5) Withdrawal:

The buyer has a withdrawal period of seven days from the delivery of their order to return the product to the seller for exchange or refund.

Returned items must be in new condition and in their original packaging, to allow subsequent marketing.

Any item not respecting these characteristics will not be refunded or exchanged.

The return costs are the responsibility of the buyer.

In the event of loss or damage to the returned package, we will not be able to reimburse the order and the buyer will have to file a claim directly with his carrier.

6) Terms of payment:

The price is payable when ordering.

The site has two payment methods;

Payment by Paypal:

Payments made using your bank card are completely secured by Paypal.

The Paypal company uses the SSL (secure Socket Layer) protocol so that the information transmitted is encrypted by software and that no third party can become aware of it during transport on the network (www.paypal.fr). You are under no circumstances required to create a Paypal account to make your payment, but you can of course choose to use it if you have one.

Payment by credit card via Stripe:

STRIPE is a fully secure payment platform, you pay directly on the Atelier AKKA site, but it will have no access to your bank details.

When you proceed to payment on our site, all information is protected by the HTTPS protocol.

7) Shipping costs:

The amount of delivery costs is indicated in the purchase process and is subject to buyer’s approval before validation of each order.

Important note on the Colissimo Without Signature delivery method: With this delivery method, the package is left in the customer’s letterbox.
Delivery is made without the recipient’s signature. In the event of loss, damaged or undelivered parcel, or any other similar problem, there is no recourse possible for the sender (AKKA Workshop) with La Poste. So no compensation possible for the recipient customer.

8) Delivery:

Delivery is made to the address indicated in the order form. Please be precise in the shipping address and check that your name is clearly visible on your mailbox. Any reshipment caused by a lack of precision on the delivery address will be at the buyer’s expense. Any denial cannot lead to a complaint or a withdrawal.

The delivery of orders is provided by La Poste. It will be carried out by colissimo followed for France and by Délivengo (La Poste service) for the international. The package contains the products ordered and the invoice. The average delivery times are generally 48h to 72h for France, and between 7 to 12 days for international (and 2 to 7 days for the EU), from the delivery of the package by La Poste. . The carrier undertakes, by contract with the seller, to deliver the order to the buyer’s address provided by the seller. In addition, for deliveries outside mainland France, the customer undertakes to pay all taxes due on the importation of products, customs duty, value added tax, and all other taxes due under the laws of the country of receipt of the order. All orders placed on the site www.toshikoakahori.com are intended for the personal use of customers, customers or recipients of the products are prohibited from any partial or total resale of the products. The seller cannot be held responsible for the failure to pay taxes for which the customer is liable. For reasons of availability, an order can be delivered in several times. The customer is required to check the condition of the products upon receipt. In the event of damage, he must mention his reservations precisely on the delivery note, and reiterate them to the carrier by registered letter with acknowledgment of receipt within three (3) days of delivery. He must also inform the seller by registered letter with acknowledgment of receipt of any transport damage within eight (8) days of receipt. No complaint will be accepted in the event of non-compliance with these formalities.

9) Intellectual property:

All products on the www.toshikoakahori.com site are and remain the intellectual and exclusive property of Toshiko AKAHORI BESIAT. No one is authorized to reproduce, exploit, distribute, or use for any purpose whatsoever, even partially, elements of the site whether they are software, visual or sound.

10) Personal information:

The information and data concerning the issuers of the orders are necessary for the management of the orders and the follow-up of the commercial relations.

The seller undertakes not to communicate, free of charge or with consideration, to a third party the personal information which is collected during your order.

In accordance with the Data Protection Act of January 6, 1978, Internet users have the right to access and rectify their personal data by writing to the following address and proving their identity: “info @ toshikoakahori. com ”.

11) Applicable law:

These General Conditions and accepted orders are subject to French law.

12) Dispute:

In the event of a dispute, the French courts will have sole jurisdiction.

General Conditions of Sale of Gift Cards.

Atelier AKKA Gift Card

Payment of the gift card constitutes acceptance of these general conditions of sale.

How the Atelier AKKA gift card works

The AKKA Atelier gift card works like a gift voucher for the value of the amount of the card. This card will therefore be used on D-day by its beneficiary to buy all the products offered for sale, at the beneficiary’s choice, on the site. www.toshikoakahori.com or in the “Plurielle” workshop-boutique. If the amount of the purchase exceeds the value of the gift card, then the beneficiary of the card will have to pay the difference in favor of Atelier AKKA. Otherwise, the balance can then be used for a subsequent purchase with the same codes provided with the gift card.

Online purchase on our website www.toshikoakahori.com

Any purchase of a gift card, regardless of the amount, must be confirmed by payment of the full amount of the desired card. This must be paid directly on the site www.toshikoakahori.com. The accepted payment methods are: credit card and PayPal.

Validity of the gift card

Any gift card purchased is valid for 12 months from the date of purchase.

Force majeure

In the event of force majeure (natural disaster, etc.) forcing Atelier AKKA not to be able to honor its commitments, the latter undertakes to return all the amounts collected without the customers being able to claim any other compensation or prosecution.

Terms of use of the gift card

PLEASE NOTE: make sure you have your gift card number with you

All gift cards are identified by a unique number and a QR code. This card is emailed to the beneficiary at the time of purchase. He is responsible for keeping it for later use. This unique number is the only official proof of the validity of your gift card. You will be asked for it when purchasing a piece of jewelry, either on the site or in the store.

How to use a gift card for your purchase?

A gift card works like a gift voucher allowing you to pay all or part of your purchase either on the site www.toshikoakahori.com or in the “PLURIELLE” boutique workshop in Montpellier.

If you use your gift card on the site www.thoshikoakahori.com , you can use the code that will have been sent to you by email at the time of payment by entering it in the field: “Apply gift vouchers”.

If you use your gift card in store, don’t forget to bring the QR code that accompanies the email you received. Show it to deduct the amount of the gift card from your purchase.

If you have other questions, do not hesitate to take contact with us .